How to do Business with TRICOR

Authorized Buyers

The following are authorized to purchase from TRICOR (TCA 41-22-116 & 119):

  • Government agencies, including state, county and municipal governments
  • Not-for-profit corporations in Tennessee
  • Private contractors in Tennessee who purchase goods for subsequent use by a public agency or a non-profit organization
  • Private corporations under the Private Sector/Prison Industry Enhancement (PS/PIE) Program

No Bidding Required

No bidding is required for most purchases from TRICOR. Local laws or charters may differ.


Customer Support

The TRICOR Customer Support staff will assist you with orders or arrange for an account specialist to visit you. Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m. CST. Give us a call at (615) 741-5705 or call toll free (800) 958-7426. You can also send an email to Tricor.CustomerSvc@tn.gov.


Fax Orders

To speed processing time, fax your authorized purchase order to TRICOR Customer Support at (615) 741-2747. It is NOT necessary to mail the original purchase order. However, if the original purchase order is subsequently mailed for confirmation, the original must be marked “Confirming Order-Original order sent via FAX.”


Mail Orders

Authorized purchase orders may also be sent by first class or state messenger mail to Customer Support.


TRICOR Customer Support
6185 Cockrill Bend Circle
Nashville, TN 37209